So, before trying any of the following solutions listed below, make sure the connection is good. This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. If you disable this cookie, we will not be able to save your preferences. View solution in context. I can understand wanting to download apps on your device. If you're unable to update or download via network, or what you know to be a good wifi connection, your play store might be goofed.
I would recommend starting with clearing the data and cache from the play store app, and rebooting. To do so, long-press the play store icon, select app info, force stop, click on storage and then click the clear data and clear cache. Reboot and see if the symptoms persist. I have also had issues with my brand new Galaxy S20 not downloading apps.
I have tried everything I can think of, including the above advice regarding clearing the data and cache from the play store app. I'm so frustated that I'm about to return this phone and move on to something other than a Samsung phone. The only thing that has worked so far is booting into Safe Mode. My apps are now downloading and installing. The only problem is, that means that there is a third-party app on my phone that is causing the issue and there is no way to find out. Did any of the solutions below resolve your problem?
We love our smartphones because they are so brilliant in handling our social lives, work, relationships, and calendar. Our reliance on these phones is to the extent that we begin palpitating when we realize that we forgot our phone somewhere.
So do our phones have the superpower of controlling us? The truth is that our phones may not be as powerful as they seem without all the apps that we download to them. These apps allow us to turn our phones into intelligent little machines that load us up on information regarding several things in our lives and worldwide.
Read also: How to fix no signal on Android. The most important thing to remember when downloading anything from the Play Store is that you must have a stable internet connection. You will not be able to download an app if the internet connection is not working correctly. Whether you are connected to the Internet through Wi-Fi or using mobile data, the most fundamental step to ensuring that you can download the apps is to have a proper internet connection.
Pull down the notifications shade of your device and check if the Wi-Fi icon or the mobile data icon is lit up. If none of these icons is switched on, you must switch on the connection to ensure that your device has access to the internet.
If you have downloaded apps before without any problems and this is the first time you encounter an issue with your Android device when downloading apps from Google Play , then restarting the device can be helpful. With the help of a restart, you should fix this issue without getting into deep troubleshooting on your device. However, there is a chance that restarting the device may be a temporary fix. If you begin to encounter the problem too often and the restart begins to get annoying, you must try the other troubleshooting steps.
When you try to download an app from the Play Store, the Google servers will try to check for the time on your device. If the time is incorrect, it will not sync the servers with the device, which can cause a problem in downloading anything from the Play Store. If you are using a Wi-Fi network to download the apps, switch to mobile data and check if it works. The reason behind this is that specific Wi-Fi networks block port It is the port used by Google Play.
To switch the networks, pull down the notification shade of your device and tap on the Wi-Fi icon to switch it off. Now look for the Mobile data icon and switch it on. Once you have switched the internet access, restart your device and then go to Google Play to resume the app download. Check if the problem you were facing has been fixed.
Download manager facilitates the downloading of all the apps. You must ensure that it is On so that your apps can be downloaded successfully from the Play Store.
To check if Download Manager is On or not, you should head into the Settings menu of your device and then go to the Apps or Application Manager. Now you will notice tabs on the top of the screen. Swipe right or left to go to the tab that says All. Look for Download Manager under this section and tap on it to determine whether it is enabled or disabled. Then log back in and turn Auto-Download Updates back on again. Restart your device, open the Play Store again, and try to download the app again.
If you have a lot of apps on your phone, sometimes the Google Store can get a little overloaded which can result in an unsuccessful installation. Do everything you can to clear your cache and try again. Sometimes just restarting the entire phone rather than just your Google app or Force Restarting your device from the settings menu will work too if all other methods fail.
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